City Bike Tour

In the Tour Documents section, you can see the document about cancellation policies.

1. Do I need to be an experienced cyclist?

   No! Most of our clients know how to ride a bike, though some might not have ridden in a while. As long as you know what you are doing and are competent enough to handle the bike, the Barcelona City Bike Tour is perfect for you.

2. Where do the tours start and when should I arrive?

   All of our tours meet at E-bikes Rent on Carrer Cervantes 8, in the Gothic quarter (unless otherwise stated, Map and directions provided with your booking confirmation). Please arrive 10 minutes before your tour is scheduled to begin, and give yourself extra time if your unsure of the location.

3. Where do we keep our stuff during the activity?

   Please only bring with you what you will be carrying on the tour.

4. Do we also ride on roads?

   We will stick to the many bike lanes as much as possible. However we will havea small section on the road to get to the different sites.

5. What should I wear?

   In the summer months (June – September) you can wear typical day wear (shorts, t-shirt etc). In the other months we would suggest bringing a top with you in case you get cold, with possibly a small rucksack to keep it in. We would also recommend wearing decent footwear. Flip-flops are OK, but only if your used to riding with them.

6. What should I bring?

   Drinking water and possibly some snacks for energy, just in case. Also any sunprotection yo might need (Hat, glasses and cream) •Camera •Anything else you would take on a normal day / night out, in case you want to hot a restaurant directly after.

7. What route will we be doing?

   Your guide will choose a route for your trip based on the group, your preferences and to avoid any congested areas (festivals, traffic, road works etc)

8. How fast do you ride? Will I be able to keep up? Will I get bored moving too slowly?

   Our pace depends on the group, but we generally take our time. We almost always have plenty of time to get where we’re going, so there’s no need to rush. We’ll keep things moving, but we won’t leave anyone behind.

9. Will I see any Gaudi Architecture?

   You definitely will. A lot of the major sites on this tour go past some of his work.You will get a brief history of the buildings, and Gaudi himself, and time to take some pics.

10. What can I bring on the tour?

    We recommend bringing as little as possible. Whatever you bring with you, it will have to be carried around by you on the tour. Small rucksacks are OK.

11. Who will be taking me on the tour?

    One of our experienced guides will be showing you around. All of our guides have been living and guiding in Barcelona for many years.

12. Do you have weight limits for the child seats?

    Unfortunately yes. For the city bike the maximum weight is 25Kg and for the E-bike its 20Kg.

13. Are electric bikes (E-bikes) different from other city bikes?

    They almost look the same. The e-bike has the added help from a small hidden motor thats in the wheel hub and a battery thats under the seat. The motor doesn’t do all the work for you, you still need to peddle to get it started.

14. What are the age restrictions?

    Minimum age for a city bike is 7 years old and for the E-bike is 12 years old. We have no maximumage, if you can ride, then please come and join us.

15. Where is your office in Barcelona?

    We are an office-less company, that way we keep our overheads low and can pass these savings onto you.

16. What is your cancellation policy?

    We understand that whilst traveling plans can change and that you may need to cancel your tours. Just give us 48 hours advance notice, and we will offer a full refund on any amount that you have paid (with the exception private grouptrips, which must be canceled 7 days in advance for a full refund). If you need to cancel within 48 hours of our reservation we generally cannot offer any refund, unless we can fill your spots. It may be possible to reschedule your booking for another day, depending on availability.

17. When do you cancel tours for weather?

    We usually do not cancel tours due to overcast skies but we do cancel trips for steady rain. Safety and your enjoyment are our priority. If you have reserved a tour, we email you if we are canceling the trip due to weather and give you a choice of either rescheduling (depending on availability) or receiving a full refund. We will do this as soon as we know the tour will be canceled, however, this can sometimes not be until right before the tour.

18. What brand or style of bikes do you use?

    City Bike 1 gear: Stylish Italian design, light and comfortable, these city bikes are the first option for a wonderful joyride in Barcelona.
    
    City Electric Bike: The e-bike is a star. With its battery powered engine it will take you where no other bike can go, saving you lots of energy.

19. Do I need to tip my guide?

    No, only if you want to and feel that it’s deserved. Tips are never expected, but always appreciated.